Refund Policy

Return & Refund Policy

Lattice Innovations Pvt Ltd ("Lattice") shall send you any payment requests via email. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 10 working days for transactions within India, and up to 20 days for international transactions.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, please contact us.